Privacy Policy

Best Boat Insurance ("we", "us", "our") is committed to protecting the privacy of visitors to this website. This Privacy Policy explains how we collect, use, store, and disclose personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We collect minimal personal information. Specifically:

• Information you provide directly: Your name and email address if you contact us via email or any contact form.
• Information we collect automatically: Standard web analytics data including your IP address, browser type, device type, referring URL, and pages visited. This is used in aggregate to understand site usage and is not used to identify individual visitors.
• Affiliate tracking cookies: When you click an affiliate "Get Quote" link, the destination insurer may set a cookie that allows them to attribute a subsequent quote or policy purchase to our referral. We do not receive any of your personal information from this process - only an anonymised confirmation of conversion.

2. How we use your information

We use the information we collect for the following purposes only:

• To respond to your enquiries when you contact us
• To improve the content and structure of the website based on aggregate usage patterns
• To track affiliate referrals (anonymised) for the purpose of receiving commissions from partner insurers
• To meet our legal obligations under Australian law

We do not sell, rent, or trade your personal information to any third party. We do not send marketing emails or newsletters.

3. Cookies and tracking

This website uses a small number of cookies:

• Functional cookies: Required for the site to operate (e.g. remembering your accessibility preferences).
• Analytics cookies: Aggregated, privacy-preserving usage data. We do not use Google Analytics or any cookie that builds an advertising profile.
• Affiliate cookies: Set by destination insurance providers when you click an affiliate link. These are governed by the destination provider's privacy policy, not ours.

You can disable cookies in your browser settings. The site will continue to function without them.

4. How we store and protect information

Personal information collected via email is stored in standard email systems with industry-standard security controls. We do not maintain a customer database, mailing list, or CRM system. Email correspondence is retained for as long as is necessary to respond to and follow up on your enquiry, then deleted.

5. Your rights under the Privacy Act

Under the Australian Privacy Act, you have the right to:

• Request access to any personal information we hold about you
• Request correction of any inaccurate information
• Request that we delete personal information we hold about you
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached the Privacy Act

To exercise any of these rights, contact us at hello@bestboatinsurance.com.au.

6. Third-party links

This website contains affiliate links to insurance providers. Once you click through to a third-party site, this Privacy Policy no longer applies - the destination provider's privacy policy governs how they collect, use, and store any information you provide them.

7. Children's privacy

This website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect when the policy was last revised. Material changes will be highlighted on the homepage for at least 30 days after publication.

9. Contact

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at hello@bestboatinsurance.com.au.